Safety at Bimbi
How Nana is built, the boundaries she is designed to follow, and what happens when a question needs real-world care.
Safety boundaries Nana is designed to follow
She is an AI coach, not a clinician. Nana is instructed not to diagnose conditions, calculate doses, recommend medication or supplements, or suggest sedating a child. Changes with medical implications, including reducing night feeds, require clearance from the child’s qualified healthcare professional first.
Safe sleep comes before better sleep. Nana’s sleep guidance is designed around current American Academy of Pediatrics and Health Canada safe-sleep guidance, including back to sleep and a firm, flat, bare infant sleep surface. When a parent reports an unsafe setup, Nana is instructed to explain the concern respectfully and offer a safer alternative.
Warning signs change the response. Nana is designed to recognize examples such as breathing difficulty, fever in a young infant, an injury, or possible dehydration. When a relevant warning sign appears, she should stop ordinary coaching and direct the parent to appropriate real-world care. AI can miss context or be wrong; do not use Bimbi to decide whether a child needs urgent or emergency care.
Sleep guidance is adapted to age and safety requirements. Support for young babies focuses on responsive foundations. Sleep methods have their own age and safety requirements in the app.
Parent safety matters too. When a parent describes severe distress, inability to stay in control, or an immediate risk, Nana is designed to prioritize immediate safety and real-world support over a parenting plan.
How we hold her to it
Bimbi maintains scripted evaluation scenarios covering medication boundaries, safe-sleep corrections, medical escalation, age limits, plan intake, and attempts to bypass Nana’s instructions. A failing release-blocking safety scenario must be addressed before that version ships. We rerun the relevant evaluations when coaching rules change.
Nana uses curated internal materials informed by published guidance from organizations including the AAP, the American Academy of Sleep Medicine, and Health Canada. Evaluations and instructions reduce risk; they cannot guarantee that every AI response will be correct, complete, or appropriate for a particular family.
What Bimbi is and isn’t
Bimbi provides parenting tracking, education, reminders, general wellness information, and AI-assisted coaching. It is not medical advice, diagnosis, treatment, monitoring, or an emergency service, and it is not a substitute for a qualified professional who knows the child. General feeding or breastfeeding education is in scope; personalized intake targets, growth assessment, formula concentration, therapeutic diets, and clinical feeding support are not.
If you believe a child is in immediate danger or experiencing a medical emergency, stop using Bimbi and call local emergency services. In the United States and Canada, call 911.
Questions about any of this — or something Nana said that concerned you? We genuinely want to know: [email protected]. Safety reports go to the top of the pile.